This Privacy Policy represents how Wizmobility (“we”, “us”, “our”) collects, processes, uses and/or shares the information you provided via our service.

We take the protection of your personal data very seriously and treat the information confidentially with data protection principles and under the applicable laws. We collect, process, use and/or share your personal data that you provide to us when using our web site. This includes information such as names, addresses, phone numbers, e-mail addresses, or any other information that you provide via the web site.

We may update or modify the terms of this Privacy Policy without prior notice and your continued use of our Platforms after the changed Privacy Policy takes effect, you will be bound by the modified terms. In case you do not agree to all the terms in this Privacy Policy and/or the changes, you should discontinue using of the web site.

Personal data is collected to facilitate online reservation system as well as to ensure efficient log-on process each time a customer logs on.
- What we collect: Name, Phone number, Email address, Delivery address, Service use record, Access log, Cookie, Access IP address, Payment record, Credit card data.
- How we collect: Website(log-in, booking, payment), A written form.

We utilize the information for the purpose of the following:
- Fulfillment of contract on service providing, purchase and payment, sending invoice and notice, financial service and personal verification for transaction.
- Personal identification for managing members, confirming intention to sign up, delivering notices.
- Utilizing in advertisement and marketing, transferring advertising information such as events, grasping frequency of access, statistics of use of service.

- We will use your information only as permitted by law. Aggregated Information (information that does not personally identify you) may be used in many ways. As one example, we may combine information about your usage patterns with similar information obtained from other users to learn which pages are visited most or what features are most attractive. Aggregated Information may occasionally be shared with our affiliates, but cannot be used to contact you individually.
- We also collect information to enhance your visit and deliver more individualized content. By tracking your travel history with us so you can access your Account and immediately receive trip histories and receipts. And if requested, we use the collected data to notify users of updates to our website or other updates via e-mail newsletters.
- We will not sell, rent or disclose your personally identifying information to third parties.

While a customer receives the services provided by Wizmobility uses the customers’ personal information. However, if the customer withdrawn from membership or requested any deletion or destruction of their personal information, or the purpose of collecting personal information has been achieved, or after the period of consent to collection of personal information has expired. Wizmobility will process destroy the customer’s personal information without any delay. However, the following information is retained for the specified period for the following reasons.

[Reasons for Information Retention under Internal Policy]
- Records of member IDs and contracts or withdrawals from offers, records of the supply of goods, or records of consumers’ complaints or dispute resolutions.
- Retention reasons: when a customer is damaged as a result of payments with affiliated institutions or the stealing of passwords, to recover the damages; to settle transaction payments or mileages or to prepare for any other necessary cases, including lawsuits or disputes.
- Records of Contracts and Withdrawal of Subscription: five (5) years. (Act on Consumer Protection in Electronic Commerce)
- Records of payment and supply of goods etc.: five (5) years. (Act on Consumer Protection in Electronic Commerce)
- Records of handling of consumer complaints or disputes: three (3) years. (Act on Consumer Protection in Electronic Commerce)
- Records of log-in history: three (3) months. (Protection of Communications Secrets)

6.1 Customers may at any time inquire or change their registered personal information and also may request termination of their membership.

6.2 Customers may directly read and correct their personal information or withdraw from their membership after passing the confirmation procedures by clicking "Change of Personal Information" (or "Correction of Member Information") to make an inquiry about or correct their personal information or clicking "Member Withdrawal" to terminate their subscriptions (withdrawing their consent). Otherwise, if customers give notice in writing, call or e-mail to the personal information manager, Wizmobility will take the appropriate measures without delay.

6.3 Where a customer has requested correction of mistakes in their personal information, Wizmobility does not use or provide their personal information until the correction has been completed. Also, where any mistaken personal information has been already provided to a third party, Wizmobility will make the corrections by giving the correction results to a third party.

6.4 Personal information terminated or deleted upon request of a customer is handled as specified in the "Retention and Use Period of Personal Information" and is not to be read or used for any other purposes.

6.5 Customers should prevent unexpected accidents by accurately entering their most up-to-date personal information. Customers are responsible for any accidents incurred as a result of the inaccuracy of their entered information, and customers’ membership may be lost if they have entered any false information by stealing others’ information.

6.6 Customers not only have the right to receive protection for their personal information but also the obligation to protect themselves and not to infringe upon others’ information. Customers should take precaution to ensure that their personal information is not disclosed and taken care not to damage others’ personal information, including notices. If a customer has damaged others’ information by failing to perform their responsibilities, they may be punished under the 『Act Relating to Information Communications Network Use Promotion and Information Protection』.

7.1 Wizmobility takes the following technical measures for securing safeness in order to ensure that personal information is not lost, stolen, disclosed, altered or damaged during the handing customers’ personal information.
- Wizmobility does its best to prevent customers’ personal information from being disclosed or damaged by hacking or computer viruses. Wizmobility frequently backs up materials in preparation for any damages of personal information, takes precautions to ensure that customers’ personal information or materials are not disclosed or damaged by using the latest vaccine programs, and safely transmits personal information on networks using code algorithm. Also, Wizmobility controls unauthorized access from the outside by using firewall systems, and makes every effort to use the latest software and hardware to ensure the highest level of system security.
- Wizmobility restricts the handling of customers’ personal information to a particular manager, and for this purpose grants separate passwords and regularly renew the passwords, and at any time stresses out compliance with personal information handling policy by frequently educating the manager. Also, should a problem arise following the verification of the personal information protection policies and compliance by the manager, Wizmobility will make every effort to immediately correct the problem and put things right.

7.2 The customers’ personal information is thoroughly protected by passwords. Only a customer himself or herself knows their password, and thus only the customer may confirm and change their personal information. Therefore, customers should not let any other person know of their password. For this purpose, Wizmobility advises its customers to log out from the site and close the web browser when they have completed their on-line activities. In particular, where a customer shares a PC with others or uses a PC in a public place (such as companies, schools, libraries, Internet game rooms, etc.), the above procedures are much more necessary to prevent personal information being stolen by others.

7.3 However, Wizmobility does not take any responsibility for problems that arise when personal information, such as IDs and passwords has been disclosed due to a customer’s carelessness or problems on the Internet.

We reserve the right to change this policy at any time. Please check this page periodically for changes. Your continued use of our site following the posting of changes to these terms will mean you accept those changes. Information collected prior to the time any change is posted will be used according to the rules and laws that applied at the time the information was collected.

Wizmobility designates the relevant departments and personal information managers in order to protect customers’ personal information and handles complaints relating to personal information as follows:
- Name : Young-il Lee
- Tel : +82 2-6949-3010
- E-mail : youngil.yi@wizmobility.com

Customers may direct to the personal information manager or relevant department any personal information protection related civil petition that may arise during the use of the services provided by Wizmobility. The company will give prompt and sufficient answers to all reports submitted by customers.

This Privacy Policy shall take effect on July 1, 2025.