These Terms govern the rights, obligations, responsibilities, and other necessary matters between Wizmobility Co., Ltd. (hereinafter the “Company”) and users regarding the use of the WIZMO service (hereinafter the “Service”) provided by the Company.

The definitions of terms used in these Terms are as follows:

2.1 WIZMO Service: The application service provided by the Company through which users can make reservations and use transportation via the Company’s mobile application.

2.2 Member: A customer who has completed registration with the Company by providing personal information in order to use the Service.

2.3 User: Any customer using the Service, including both Members and non-members.

2.4 Usage Fee: The amount paid by a Member to the Company for using the Service, in accordance with the policy of the respective vehicle.

2.5 Chauffeur Service: A service in which a Member requests and receives a chauffeur-included vehicle rental service by making a payment.

3.1 These Terms become effective when posted on the Service screen and apply to all users using the Service.

3.2 The Company may amend these Terms within the limits permitted by the "Act on the Regulation of Terms and Conditions" and other relevant laws.

3.3 When amending the Terms, the Company will specify the effective date and reasons, and post them as in Paragraph 1 at least 7 days before the effective date. If the amendment significantly alters Members’ rights, it will be posted at least 30 days in advance.

3.4 If a user does not explicitly reject the amended Terms within 7 days after the effective date, the user is deemed to have agreed. A user who does not agree may discontinue using the Service and terminate the contract.

4.1 The Company may establish and operate individual terms, policies, or guidelines regarding the Service. In case of conflict, individual terms take precedence unless otherwise specified in these Terms.

4.2 Matters not provided in these Terms shall be governed by applicable laws such as the Information and Communications Network Act, the Act on the Protection and Use of Location Information, the Framework Act on Telecommunications, the Telecommunications Business Act, and other relevant laws or the Company’s individual terms and policies.

4.3 Users must check for updates to these Terms, individual terms, and usage guidelines. The Company is not responsible for damages arising from users’ failure to do so.

5.1 The Company may notify users via email, SMS, app push notifications, or KakaoTalk Plus Friend associated with the Company or individual services. For mass notifications, posting on the Service screen may be used.

5.2 The Company may provide various information related to the Service via the methods in Paragraph 1 or by posting on the Service screen.

5.3 If individual notice is not possible due to a user's failure to provide or update contact information, such public notice shall suffice as individual notice.

6.1 A Service Agreement is established when an individual who wishes to use the Service agrees to these Terms and completes the registration process.

6.2 The applicant must provide all required information in the registration form.

6.3 The Company may refuse registration or terminate the agreement after approval if any of the following apply:
⑴ Service is technically unfeasible;
⑵ Use of another person’s identity;
⑶ Applicant is under 14 years old;
⑷ Failure to undergo required procedures or use of unlawful or improper methods;
⑸ Submission of false or incomplete information;
⑹ Applicant was previously disqualified or had a contract terminated;
⑺ Violation of these Terms, relevant laws, or application requirements;
⑻ Application intended to harm business, public order, or morals;
⑼ Any other reason attributable to the applicant that prevents approval.

7.1 The Service refers to a chauffeur-driven vehicle rental provided from the departure location to the drop-off location at a time specified by the Member.

7.2 It also includes all additional services provided by the Company for user convenience, transportation, experiences, or trials.

8.1 Users must register as Members and follow the designated steps to make a reservation.

8.2 The reservation is confirmed when the user completes payment.

8.3 If a user wishes to modify a reservation, they must cancel the existing reservation and make a new one. Cancellation fees as per Article 14 may apply.

9.1 The Company may change all or part of the Service for operational or technical reasons and will notify users as per Article 5.

9.2 If a user does not consent to such changes, the Company may discontinue the affected Service or terminate the agreement, and the user has the corresponding right to terminate their membership.

10.1 The Company may suspend all or part of the Service during scheduled maintenance and will announce the schedule on the Service screen.

10.2 Services may also be suspended in the following cases:
⑴ Necessary maintenance, replacement, or breakdown of equipment;
⑵ Power outages, facility failure, or service overload;
⑶ Termination of contract with partner providers;
⑷ Disruption in telecom services;
⑸ Natural disasters, emergencies, strikes, terrorism, hacking, DDoS, or other force majeure.

10.3 The Company is not liable for damages caused by such suspensions unless it is due to willful misconduct or gross negligence.

11.1 The Company may restrict or terminate service if any of the following occur:
⑴ User violates important contract terms making continuation impossible;
⑵ Provision of false personal information;
⑶ Considered to have serious legal, ethical, or social attributes;
⑷ Non-payment of usage fees or use of unauthorized payment methods;
⑸ Intentional delayed payments or outstanding debts;
⑹ Use of illegal programs or actions that interfere with operations;
⑺ Violence or obstruction toward the driver;
⑻ Collection, storage, or disclosure of others’ personal data;
⑼ Unauthorized duplication or distribution of Company information;
⑽ No login for over one year;
⑾ Other equivalent rational reasons preventing contract formation.

11.2 In such cases, users must pay all used fees within one week.

11.3 All acquired benefits and rights are forfeited upon termination, and users bear any resulting losses; the Company is not liable for compensation.

11.4 The Company must notify users in advance and offer an opportunity to appeal, unless prohibited by laws or regulations.

11.5 The Company may claim damages from users for losses caused by user fault leading to termination.

12.1 A Member may terminate the agreement if the service cannot be used due to Company’s fault and may request compensation.

12.2 A Member and the Company may mutually terminate the agreement, and settlement, including refunds, shall be completed within one week from the termination date.

12.3 If personal or confidential information is disclosed externally by the Company, the Member may demand termination and take legal action for damages.

13.1 Basic usage fees consist of the chauffeur service fee plus any additional services selected by the Member.

13.2 Basic fees are calculated based on vehicle type, distance, and usage time, and include travel to the depot, driver labor, and fuel costs.

13.3 Unpredictable waiting times, overtime, extra mileage, tolls, parking, and additional on-site requests are not included in the basic fee and may change the final fee.

13.4 Adding intermediate stops incurs additional fees based on extra distance and time.

13.5 Users may check estimated fees via the Service or Customer Center, but final fees may change per Paragraphs 3 and 4.

13.6 If additional charges occur, the Company may request settlement, and users must pay within the specified period.

13.7 The Company may apply surcharges based on time, location, or vehicle availability, provided they are disclosed during booking.

13.8 Users cannot use the Service until all unpaid charges or damages are settled. Continued non-payment may lead to account termination and legal action under Article 11.

14.1 Users may cancel reservations through the “My Reservations” menu or Customer Center.

14.2 The Company is not liable for issues if users cancel directly with the driver without using the designated channels.

14.3 If the Service cannot be provided due to the Company’s fault or force majeure, the Company will explain and proceed with a refund.

14.4 Cancellation fees apply based on the requested vehicle type and timing:


14.5 The Company shall refund cancellation fees within three business days, after deducting applicable charges.

Users must not engage in any of the following during service use:

15.1 Violence, verbal abuse, harassment, sexual harassment, or molestation.

15.2 Forcing the driver to violate traffic laws or drive unsafely.

15.3 Acquiring or using driver’s personal contact to harass or disrupt.

15.4 Unilateral contract cancellation without due cause.

15.5 Demands outside agreed services.

15.6 Identity forgery or improper usage.

15.7 Booking without intent to use, disrupting operations.

15.8 Violating the Company’s intellectual property rights.

15.9 Intentionally disrupting driver’s service conduct.

16.1 The Company shall comply with laws and public order, and endeavor to provide stable and continuous services.

16.2 The Company shall implement security systems to protect personal and financial information and adhere to its Privacy Policy.

16.3 The Company shall collect only minimum necessary personal information and shall not disclose it without consent except as required by law.

16.4 The Company is liable for damages only if caused by its willful misconduct or negligence.

16.5 The Company shall promptly respond to user complaints; in case of delay, reason and schedule for resolution will be notified per Article 5.

16.6 The Company shall comply with related laws including the Information and Communications Network Act and Telecommunications Business Act.

17.1 Members must provide accurate personal, passenger, and payment information. The Company is not liable for damages resulting from inaccuracies.

17.2 Members must strictly manage their accounts and notify the Company immediately in case of account compromise. The Company is not responsible for losses from negligent account management unless caused by its fault.

17.3 Members must use legitimate payment methods. The Company may suspend service until legitimacy is verified. The member is responsible for damages arising from unauthorized payment method usage.

17.4 Users must review terms, service details, and policies before booking. The Company is not liable for losses from unexamined bookings.

17.5 Users shall cooperate in service provision and comply with investigation requests if violations are found.

17.6 Users must comply with laws, these Terms, notices, and avoid hindering Company operations.

18.1 To ensure trust and safe transactions, the Company prohibits:
⑴ Providing false information or identity fraud;
⑵ Renting, selling, or transferring the account;
⑶ Using Company-obtained information improperly;
⑷ Defaming the Company or infringing rights;
⑸ Collecting or disclosing others’ personal data;
⑹ Posting illegal or offensive content;
⑺ Introducing viruses or illegal code;
⑻ Misusing coupons or benefits;
⑼ Repeated bookings/cancellations without intent to use;
⑽ Impersonating Company personnel;
⑾ Violating laws, these Terms, or policies;
⑿ Other illegal or inappropriate acts.

18.2 Users causing damage through negligence or intent shall compensate accordingly:
⑴ Fees for cleaning and business losses if the vehicle is soiled;
⑵ Repair and business loss costs for damage to the vehicle or equipment;
⑶ Fare and business loss costs if the passenger refuses to disembark or is intoxicated until they are handed over to authorities.

19.1 The Company shall implement security systems and comply with relevant laws to protect user personal, location, and financial data.

19.2 The Company shall use personal data only for service provision and will not use or share it without consent except as provided by law.

19.3 Handling and management of personal data is primarily performed by the Company, but some tasks may be outsourced after user consent or notice.

19.4 Users must promptly update their information; changes to protected fields may require Company approval.

19.5 The user is responsible for damages caused by failure to update information; the Company is not liable in such cases.

19.6 Upon contract termination, the Company will delete all user information immediately, except as permitted by law and the Privacy Policy.

19.7 Detailed data handling procedures are provided in the Company’s Privacy Policy posted on the website or in the Service.

19.1 The Company is not liable for damages due to disclosure or data leaks caused by user negligence.

19.2 The Company is not responsible for service disruption due to user fault.

19.3 The Company is not liable for the accuracy or reliability of user-posted content.

19.4 The Company is exempt from liability in cases of legal changes, force majeure (e.g., natural disasters, strikes, terrorism, cyber-attacks, telecom failures).

19.5 The Company is liable for damages caused by its willful misconduct or negligence; otherwise, liability is disclaimed to the extent permitted by law.

21.1 Users shall compensate the Company or third parties for damages caused by their fault during service use.

21.2 The Company is responsible for damages resulting from its personnel’s or driver’s negligence.

21.3 Fines or penalties incurred upon user instruction are borne by the user.

22.1 The Company operates a customer center to handle complaints.

22.2 Disputes shall be resolved through mutual agreement in principle.

22.3 These Terms and related disputes shall be governed by the laws of the Republic of Korea.

22.4 The competent court under the Civil Procedure Act shall have jurisdiction over disputes.

These Terms shall take effect on July 1, 2025.